Responsible Gambling at Neo Spin

Neo Spin is committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial hardship. This page outlines the tools and resources available to help you stay in control.

Our Commitment

We take player welfare seriously and encourage all members to gamble responsibly. Our platform is designed for adults only, and we implement measures to prevent underage access. We also provide multiple self-regulation tools so you can manage your gaming activity on your own terms.

Self-Management Tools

Neo Spin offers several features to help you maintain control over your gambling habits:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — define the maximum amount you are willing to lose within a specific period
• Wager limits — control how much you bet over a chosen timeframe
• Session time limits — receive reminders or automatic logouts after a set duration
• Cooling-off periods — take a short break from gambling activity
• Self-exclusion — temporarily or permanently block access to your account

You can activate any of these tools through your account settings or by contacting our support team.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to play after losing
• Borrowing money or selling belongings to fund gambling
• Neglecting work, relationships, or personal responsibilities
• Feeling anxious, irritable, or restless when not gambling
• Lying to others about your gambling activity

If any of these apply to you, we encourage you to use our self-management tools and seek professional support.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Treat gambling as entertainment, not a way to make money
• Take regular breaks during your gaming sessions
• Never gamble under the influence of alcohol or when emotionally distressed
• Keep track of the time and money you spend

Professional Support Organisations

If you or someone you know is struggling with gambling, the following organisations offer free and confidential assistance:

Underage Gambling Prevention

Gambling is strictly prohibited for individuals under the legal gambling age. Neo Spin employs verification procedures to confirm the age and identity of all players. We recommend using parental control software if minors have access to your devices.

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gaming behaviour, please reach out to our customer support team. We are here to help you enjoy a safe and balanced gaming experience at Neo Spin.